RACI matrix: clarify who does what

When to use it

• Tasks fall between two chairs.
• Several people decide on the same topic, or nobody does.
• A new team is starting and needs to organise itself.

How to do it, step by step

1. List tasks or deliverables in rows.
2. List people or roles in columns.
3. In each cell, enter R, A, C, I or nothing.
4. Check there is exactly one A per row and at least one R.
5. Share the matrix with the team and settle disagreements.

Example

Deliverable “approved mock-up”: the designer is R, the project manager is A, the client is C, the engineering team is I.

In FluidOps

In FluidOps' “Other tools” tab, fill in the board with your team, save it and export it as PNG or PDF.

Try it in FluidOps →

Going further

• What actually keeps a project team working well long-term
• Agile project management: principles and implementation

Same family

• 5 Whys
• Ishikawa diagram
• Pre-mortem
• Eisenhower matrix
• All methods
• Start from your problem: which tool for which problem?